Coaction Recruitment Engagement Hub

Senior Knowledge Manager

North West, UK

Permanent

Full-time

Job ID:

34360

Published date:

20-08-2026

Summary

Senior Knowledge Manager

Role Purpose

• This role focuses on establishing, scaling and embedding a modern Knowledge Management (KM) capability across the firm, ensuring that legal know-how, precedents, insights and expertise are easy to find, reuse and continuously improve.

• This is a central role in delivering the KM project, moving the firm from fragmented knowledge practices to a consistent, sustainable and technology-enabled KM function that supports fee earners, business services teams and clients.

2

• Lead delivery of the firm’s KM project, from

discovery and design through to

implementation and adoption.

• Design, own and evolve the firm-wide KM

framework, including a trusted ‘single

source of truth’ for legal knowledge,

precedents, templates and know-how.

• Support the creation, onboarding and

embedding of Knowledge Lawyer roles,

working with them and using Insight+ to

consistently capture, maintain and reuse

trusted, high-value knowledge.

• Embed KM into day-to-day legal workflows

by partnering with Practice Groups and Fee

Earner teams to prioritise knowledge assets

and implement firm-wide metadata

standards that clearly distinguish

authoritative content from drafts.

• Establish and operate robust knowledge

governance, covering contribution, review,

quality assurance, data and content

lifecycle management.

• Collaborate with IT, Data, AI and Innovation

teams to ensure KM systems integrate

effectively with document management,

enterprise search and AI capabilities.

• Define and track KPIs to measure KM

value, adoption and impact, and support

client-facing knowledge initiatives where

appropriate to enhance client service and

differentiation.

Be ambitious

• Proactively identify opportunities to improve

the way the firm captures and reuses

knowledge.

• Champion modern KM practices and

continuously look to evolve the function in

line with industry best practice.

Show you care

• Take pride in the quality, accuracy and

usability of knowledge assets.

• Build trusted relationships with lawyers and

business services colleagues to understand

how knowledge is really used.

Do what’s right

• Apply strong judgement around information

governance, confidentiality and risk.

• Ensure knowledge is managed responsibly,

ethically and in line with firm policies.

Stand together

• Foster a culture of knowledge sharing and

collaboration across teams and locations.

• Recognise and encourage contributions

from across the business.

Future focused

• Keep sight of emerging trends in legal KM,

legal tech and AI-enabled knowledge

systems.

• Design KM approaches that will scale as

the firm and its technology maturity grows.

Strategic mindset

• Ability to design and deliver a KM roadmap

aligned to firm strategy and client needs.

Delivery focused

• Comfortable leading projects, managing

priorities and driving progress in a complex

stakeholder environment.

Change and adoption

• Skilled in influencing behaviour change and

embedding new ways of working.

• Pragmatic approach to balancing structure

with ease of use.

Collaboration

• Strong stakeholder engagement skills

across partners, associates and business

services teams.

• Proven experience in a Knowledge

Manager, PSL, KM or similar role within a

law firm or professional services

environment.

• Experience establishing or significantly

developing a KM function, ideally from an

early or greenfield stage.

• Strong understanding of how legal

knowledge is created, reused and

maintained in practice.

• Experience designing and delivering KM

initiatives or projects end-to-end.

• Familiarity with document management

systems, intranets, enterprise search and

knowledge repositories.

• Experience working with or alongside legal

tech, data or AI teams.

• Understanding of information governance,

content lifecycle management and risk.

• Confident communicator, able to engage

credibly with senior lawyers and partners.

• Commercial awareness and understanding

of how KM supports efficiency, quality and

client value.

Accountabilities Values & Behaviours Competencies Knowledge & Experience

Slide 1: Senior Knowledge Manager
Slide 2

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Business Development Manager

Skelmersdale, UK

Permanent

Full-time

Job ID:

34261

Published date:

29-06-2026

Summary

Job Description Template

Job Description

Job Title: Business Development Manager

Location/Based: Field based (North of England & Midlands) – one day per week in Skelmersdale

Reports To: Business Development Director

Staff Responsibility: None

General Overview of the position: Virtue Technologies has a real focus and passion for the Education sector and has been a leading provider of IT solutions to primary and secondary schools, multi-academy trusts and FE colleges since 2006.

As part of the Field Sales Team, you will work alongside field based Account Managers and the Internal Team to deliver your objectives.

Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.

Main duties and responsibilities:

Business Development

• Build relationships with Multi Academy Trusts and schools across the identified

territories to develop and close new business. Primarily, this will be the selling of

Support, Security and Cloud services and will require travel and on-site visits.

• The target market will include Multi Academy Trusts and independent schools

who have previously traded with Virtue, existing customers who currently only

purchase Audio Visual service or Sign-in Solutions and brand new prospects.

• Deliver against sales targets for new business.

CRM

• Keep an accurate pipeline and forecast record within the CRM.

• Ensure customer contact data is updated in the CRM where it’s found that it is

required.

Engagement and relationships:

• Engage with colleagues whose selling focus is Audio Visual or Sign-in Solutions to

facilitate introductions to customers and with other internal teams such as

Marketing and Presales to source and develop opportunities.

• Engage with Account Managers to transition the customer to them in the 6

months after the initial sale.

Values:

• Demonstrate Virtue’s values in all relationships

People Specification

Essential

• Minimum of 2 years’ experience in a business development role in the IT services

industry (not b2c)

• Excellent communicator (verbal and written)

• A solution seller as opposed to a transactional seller

• Resilient and enthusiastic ‘can do’ attitude

Desirable

• Previous experience in the Education sector

• Understanding of IT services such as cyber security and cloud

• Experience working with a CRM tool (ideally Dynamics)

Other Duties Other reasonable duties within the general scope of the job title.

Key Contacts Sales and Marketing colleagues, Prospects, Senior Leadership, Presales, Technical and

Finance

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Chief Technology Officer

London, UK

Permanent

Full-time

Job ID:

34228

Published date:

02-06-2026

Summary

Chief Technology Officer (CTO)

£120,000 to £160,000 basic salary per annum plus benefits including bonus, pension, private healthcare, life assurance, enhanced annual leave, flexible benefits package, hybrid-working, professional development support and executive leadership opportunities.

Our client, a large national law firm with offices across the UK and an excellent reputation for innovation, client service and employee wellbeing, is looking for a Chief Technology Officer (CTO) to join their leadership team on a permanent basis. This is a fantastic opportunity for a technology leader to shape and deliver a long-term technology strategy within a highly successful and growing legal business.

The successful Chief Technology Officer will be responsible for defining and executing the firm's technology vision, ensuring that technology enables business growth, operational excellence, information security and an exceptional user experience. Working closely with senior stakeholders across the firm, you will lead technology teams covering infrastructure, applications, service delivery, security, data and innovation.

Our client appreciates the successful Chief Technology Officer could come from a range of different professional backgrounds and are happy to consider candidates from legal services, professional services, financial services or other highly regulated environments with experience leading large-scale technology functions.

Essential skills:

Proven experience leading technology teams and technology strategy within a complex organisation
Strong understanding of infrastructure, cloud technologies, cyber security and enterprise applications
Experience delivering technology transformation programmes and driving organisational change
Excellent stakeholder management and executive communication skills
Ability to align technology investment and strategy with wider business objectives

Desirable skills:

Experience within a law firm or professional services environment
Microsoft 365, Azure and modern workplace technologies
Data, AI and automation strategy
Information security, governance and risk management
Vendor management and technology budgeting

This is an excellent opportunity for the successful Chief Technology Officer to join an organisation where employee wellbeing is paramount, technology is viewed as a strategic enabler, and career progression is heavily supported.

If you are interested, please click the "apply now".

Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me.

Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

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Intapp Specialist (Conflicts & CDD)

Bristol, UK

Permanent

Full-time

Job ID:

34227

Published date:

02-06-2026

Summary

Intapp Specialist (Conflicts & CDD)

£50,000 to £70,000 basic salary per annum plus benefits including bonus, pension, 26 days holiday, hybrid-working etc.

Our client, a leading UK law firm, is looking for an Intapp Specialist to join their Business Information Systems team on a permanent basis. This is a fantastic opportunity for an Intapp Specialist to join a highly regarded law firm where risk, compliance and business acceptance systems play a critical role in supporting the wider business.

The successful Intapp Specialist will act as a subject matter expert for Intapp Conflicts, Client Due Diligence (CDD) and associated workflow solutions. Working closely with Compliance, Finance and IT teams, you will support, enhance and develop critical business processes, workflows and integrations that underpin matter inception and risk management across the firm.

Our client appreciates the successful Intapp Specialist could come from a range of different professional backgrounds and are happy to consider candidates from legal applications, business systems, conflicts, business acceptance or compliance systems environments.

Essential skills:

Experience supporting or administering Intapp Conflicts or similar legal compliance systems
Good understanding of conflicts, CDD, AML or business acceptance processes
Experience working with workflow-driven applications and business processes
Excellent communication and stakeholder engagement skills
Experience working within a legal or other regulated environment

This is an excellent opportunity for the successful Intapp Specialist to join an organisation where employee wellbeing is paramount, and career progression is heavily supported.

If you are interested, please click the "apply now".

Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me.

Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Read More Apply Now

Senior Data Engineer

London, UK

Permanent

Full-time

Job ID:

34194

Published date:

02-06-2026

Summary

Senior Data Engineer

£85,000 to £95,000 basic salary per annum plus an excellent benefits package including bonus, pension, 27 days holiday, private healthcare, excellent career development plans (courses & certifications), hybrid working and more.

Our client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Senior Data Engineer to join their growing AI team on a permanent basis. This is a fantastic opportunity to join an innovative law firm where the utilisation of AI has become fundamental to their business strategy.

Reporting to the Head of Innovation, and working with a team of Data Engineers, you will play a key role in building a greenfield cloud-based data platform to support firm-wide analytics and client-facing AI products. The successful Senior Data Engineer will have experience across cloud and on-prem technologies and a keen, demonstrable interest in working with AI.

Essential skills:

5+ years of Data Engineering experience
A proven end-end project leader across all aspects of the project lifecycle
SQL & Python
Cloud and on-prem technologies

This is a rare opportunity to join a law firm where AI is a genuine strategic priority, working in a greenfield environment with the backing to build and shape a modern data platform from the ground up. This role will suit someone who enjoys variety in their day-to-day work and has ideally been involved in the build of a brand-new data platform previously.

If you are interested, please click the "apply now".

Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me.

Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Read More Apply Now

AI Developer

London, UK

Permanent

Full-time

Job ID:

34193

Published date:

02-06-2026

Case Management System Developer

Leeds, UK

Permanent

Full-time

Job ID:

34160

Published date:

02-06-2026

Summary

Case Management System Developer

£38,000 to £48,000 basic salary per annum plus benefits including hybrid-working, 25 days holiday, bonus, excellent training and development opportunities etc

Our key client, a leading legal firm ranked as one of the best companies to work for in the country, is looking for a Case Management System Developer to join the team on a permanent basis. The Case Management System Developer will be working on Sharedo and will play a lead role in the customisation and configuration of the workflows within the system. The Case Management System Developer for Sharedo will be joining an organisation holding Gold Investor in People status as testament to the fantastic benefits, work-life balance, progression opportunities, and overall employee wellbeing.

As mentioned the Case Management System Developer will be working on Sharedo, however previous experience of this exact system is not essential and we welcome applications from anyone with a development background in any case management system. The successful Case Management System Developer will be joining a small team that work mainly remotely, but tend to meet up in the office a couple of times per month.

Essential skills:
• Case Management System development experience
• Excellent communication skills, both verbally and written
• Strong organisational, planning and time management skills

This is a fantastic opportunity for the successful Case Management Systems Developer to join a hugely successful professional services firm that have created a great place to work and truly value their employees.

If you are interested, please click the "apply now" button.

Add me on LinkedIn to stay up to date with new opportunities! Search "Ollie Cottrill" and you will easily find me.

Coaction Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Read More Apply Now

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